Frequently Asked Questions
After the Cruise
Can I get a refund if I don't like some aspect of my cruise? If so, how?
Refunds are rare, but most cruise lines will work with
passengers if there is any problem. If you are dissatisfied with any portion of
your cruise, you need to go the purser's desk and document your problem.
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Are there cruise loyalty programs?
Yes, cruise lines have individual loyalty programs that offer
special discounts and other incentives to those who have been on previous
cruises. Some even allow you to earn loyalty credits that can later be redeemed
for future vacations. Most of these loyalty clubs publish magazines to update
past guests on the cruise line's new programs and will often include discounts
and other special offers.
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What's a cruise membership club, and how do
I qualify?
A cruise membership club is similar to a loyalty program. Member
of the club receive special discounts and other incentives as well as special
privileges like cabin upgrades and admittance into exclusive onboard events.
After your first cruise, you will automatically become a member of the
individual cruise line's program.
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