Frequently Asked Questions
Booking the Cruise
How do I book?
Our web site was designed to make it easy to find all the
information you need at your finger-tips. Search for the cruise you want to go
on to, select the cabin type, book it and you're done.
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How do I pick a cabin? What are my options?
What cabin you pick mainly depends on your budget and personal preferences.
Cabin categories vary in price and include suites, mini-suites, verandahs, and
outside or inside staterooms. Most ships have standard size cabins, but
categories and sizing vary greatly by cruise line. The layout of the cabin beds
can also make a difference to you—there can be bunk beds, two beds side-by-side,
or one large bed in a given stateroom. Once you find the cruise you want to go
on, you will be presented with a list of options and cabin types that you can
select from based on their availability.
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If I’m single, do I have to share a cabin?
No, you do not have to share a cabin with anyone. However, cruise cabin
prices are determined by "double occupancy." In other words, you will be paying
extra to have your own room. The good news is that some cruise lines offer lower
singles rates.
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Can I get matched with a roommate?
Some cruise lines offer a "single share" program, which will find a roommate
for you so you can cruise at the lower double occupancy rate. Understand that
you do not have a choice in roommates, and you risk being stuck in a cabin
with someone who you are not comfortable with.
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Can I book for a group, wedding, or other special occasion?
If you have a group, wedding or any other special occasion, one
of our expert cruise consultants can make arrangements for you.
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What does my cruise fare include? What's not included?
Your cruise fare includes your stateroom, meals, onboard activities,
entertainment, and transportation from port to port. Usually, your only extra
expenses will be alcoholic drinks, soft drinks, optional shore excursions, and
personal services such as those for spa and hair care. For more details on
what's include with your cruise -
click here.
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Should I buy insurance?
Insurance is available and strongly encouraged.
Cruises are generally non-refundable after final payment has been made, and you
can incur penalties for cancellation. Insurance can protect you from losing your
money if you need to cancel.
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Can I buy pre or post-cruise packages?
Yes, you can buy a pre and/or post-cruise package that can include airfare, hotel
stays, transfers, etc.
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How do I pay for my cruise?
Usually, your cruise costs will be broken down into two
payments: (1) a small deposit of between $100 and $250 per person, due at the
time of booking, and (2) the remaining balance, due approximately 70 days before
the sailing date. Bookings made within 60 days of the sailing date must be paid
for in full at the time of booking. You can pay with any major credit card.
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Can I redeem or earn frequent flyer miles when purchasing a cruise?
Yes, some airline frequent flyer programs allow you to use your miles to
purchase a cruise. Each program is different, so you'll need to check your
frequent flyer statement for a list of participating partners and rules.
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If I cancel my cruise, will I receive a refund?
Refund policies vary by cruise line. Generally, to receive a full refund, you
must send a notice of cancellation in writing, and the cruise line must receive
it by the given cancellation penalty period. Travel insurance is strongly recommended to
protect you from loosing your money should you need to cancel.
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